The controller within the meaning of the GDPR, other data protection laws applicable in the member states of the EU and other provisions of a data protection nature is:

Hotel Garni Bergland

Thomas Auer
Franz-Senn-Str. 74
A-6167 Neustift

Tel. +43 5226 2252
Fax +43 5226 2252-35
Mail: info@bergland-neustift.at

Web: www.bergland-neustift.at

Scope of the processing of personal data
We collect and use your personal data only to the extent necessary to provide a functional website and our content and services, e.g. when you register on our website or log into an existing customer account or when you order products. The collection and use of your personal data only takes place regularly with your consent. An exception applies in cases where prior consent is not possible for factual reasons and the processing of the data is permitted by law.
The security of your personal data is a high priority for us. We therefore use technical and organisational measures to protect your data stored by us in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are bound to data secrecy and must comply with this.

To protect your personal data, it is transmitted in encrypted form; for example, we use SSL=Secure Socket Layer for communication via your Internet browser. You can recognise this by the lock symbol that your browser displays for an SSL connection. In order to guarantee the permanent protection of your data, the technical security measures are regularly reviewed and, if necessary, adapted to the state of the art. These principles also apply to companies that process and use data on our behalf and in accordance with our instructions.

Processing purposes and legal bases of the processing of your personal data
We collect, process and use your personal data for the following purposes:
– Establishment and fulfilment of contractual relationships
– Customer service and customer support

The processing of your personal data may be based on the following legal bases:
Art. 6 para. 1 lit. a GDPR serves as the legal basis for processing operations for which we obtain your consent for a specific processing purpose.
Art. 6 para. 1 lit. b GDPR, insofar as the processing of personal data is necessary for the fulfilment of a contract, e.g. when you purchase a product. The same applies to such processing operations that are necessary for the performance of pre-contractual measures, for example in the case of enquiries about our products or services.
Art. 6 para. 1 lit. c GDPR, insofar as we are subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations.
Art. 6 para. 1 lit. d GDPR in the event that vital interests of you or another natural person require the processing of personal data.
Art. 6 para. 1 lit. f GDPR applies on the basis of our legitimate interests, e.g. when using service providers in the context of order processing, such as shipping service providers or when carrying out statistical surveys and analyses as well as logging.
surveys and analyses and when logging registration procedures. We are interested in the use of a user-friendly, appealing and secure presentation and optimisation of our website, which serves both our business interests and meets your expectations.

Duration of storage and routine deletion of personal data
We process and store your personal data only for the period required to fulfil the purpose of storage or if this is provided for in laws or regulations. Your personal data will be deleted or blocked once the purpose no longer applies or has been fulfilled. In the event of blocking, deletion will take place as soon as legal, statutory or contractual retention periods do not conflict with this, there is no reason to assume that deletion would impair your interests worthy of protection and deletion would not cause disproportionately high costs due to the special type of storage.

Collection of general data and information, so-called log files
UEach time our website is accessed, it collects a series of general data and information on the basis of Art. 6 para. 1 lit. f GDPR, which is temporarily stored in log files on a server. A log file is created as part of an automatic log of the processing computer system.

Can be recorded:
– Access to the website (date, time and frequency)
– How you reached the website (previous page, hyperlink, etc.)
– Amount of data sent
– Which browser and browser version you are using
– The operating system you are using
– Which internet service provider you use
– Your IP address, which your Internet access provider assigns to your computer when you connect to the Internet
The collection and storage of this data is necessary for the operation of the website in order to ensure the functionality of the website and to deliver the content of our website correctly. We also use the data to optimise our website and to ensure the security of our IT systems. For this reason, the data is stored for a maximum of 7 days as a technical precaution.

Cookies
We do NOT use cookies on our website!

Processing of personal data when contacting us
a) Making contact
When you contact us by telephone, e-mail or via a contact form, the data you provide will be stored by us on the basis of Art. 6 para. 1 lit. a GDPR in order to answer your questions. The contact is logged in order to be able to prove the contact in accordance with the legal requirements. Your consent is obtained for the processing of the data as part of the contact form and reference is made to this data protection notice. We delete the data collected in this context once the respective conversation with you has ended and the matter in question has been conclusively clarified.

b) Miscellaneous
Based on Art. 6 para. 1 lit. c and f GDPR, we use and store your personal data and technical information insofar as this is necessary to prevent or prosecute misuse or other unlawful behaviour on our website, e.g. to maintain data security in the event of attacks on our IT systems. This also takes place insofar as we are legally obliged to do so, for example due to official or court orders, and for the exercise of our rights and claims as well as for legal defence.

Disclosure of personal data to third parties
Does not take place in principle!
Disclosure to other third parties pursuant to Art. 6 para. 1 lit. c and f GDPR
Finally, we will pass on your data to third parties or government agencies within the framework of the existing data protection laws if we are legally obliged to do so, e.g. due to an official or court order, or if we are authorised to do so, e.g. because this is necessary for the prosecution of criminal offences or for the exercise and enforcement of our rights and claims.

Your rights
Of course, you have rights in relation to the collection of your data, which we would like to inform you about. If you would like to exercise one of the following rights free of charge, simply send us a message.
You can use the following contact details without incurring any costs other than the transmission costs according to the basic rate:

By e-mail: info@bergland-neustift.at

By Post: Hotel Garni Bergland, Franz-Senn-Str. 74,
A-6167 Neustift, Österreich

For your own protection, we reserve the right to obtain further information required to confirm your identity in the event of an enquiry and to refuse to process the enquiry if identification is not possible.
a) Right to information
You have the right to request information from us about the personal data stored about you.
b) Right to rectification
You have the right to request immediate rectification and/or completion of the personal data concerning you.
c) Right to restriction of processing
You have the right to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing.
d) Right to erasure
You have the right to request the deletion of your personal data stored by us, unless the exercise of the right to freedom of expression and information, the processing to fulfil a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims is required.
e) Right to information
If you have exercised your right to rectification, erasure or restriction of processing, we will communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data concerning you have been disclosed, unless this proves impossible or involves disproportionate effort.
f) Right to data portability
You have the right to have personal data that you have provided to us handed over to you or to a third party in a structured, commonly used and machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
g) Right to object
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing at any time in accordance with Art. 21 GDPR.
h) Right to withdraw consent
You have the right to withdraw your consent to the collection of data at any time with effect for the future. The data collected until the revocation becomes legally effective remain unaffected by this. Please understand that for technical reasons it may take some time to implement your cancellation and that you may still receive messages from us in the meantime.
i) Right to lodge a complaint with a supervisory authority
If the processing of your personal data violates data protection law or if your data protection rights have otherwise been violated in any way, you can lodge a complaint with the supervisory authority.

Google Maps

Content from third-party providers, in this case in the form of Google Maps map material, is integrated into our websites to display our company location.
When the page on which the map material is integrated is accessed, a direct connection may be established between the user’s computer and the map data provider (currently Google Inc.).
The use of the map material requires that the (third-party) provider of this content (Google Inc.) uses the user’s IP address to deliver (use) the web content.
We have no influence whatsoever on whether Google Inc. stores the IP address, e.g. for statistical purposes. In this respect, the data protection information of the third-party provider applies!

The button that takes the user to the page with the integrated Google Maps map material is labelled ‘DRIVE TO’.
In the event of data protection concerns vis-à-vis Google Inc., the user is free not to use this internal link.

Links to websites of other companies
Our website contains links to websites of other companies. We are not responsible for the data protection precautions on external websites that you can reach via these links. Please inform yourself there about the data protection of these external websites.

Amendment of the data protection information
In order to ensure that our data protection information always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information has to be adapted due to new or revised offers or services.